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Member Since 07/22/2021 11:14:53 AM
Jamaica 06:28PM (Current Time)
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4 Years Experience

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Shauna-Kay Blackwood-Butler

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Customer Service Expert for digital companies

About

I have worked with Sutherland Global Services as an Associate Account Management for three years where I have worked on the AT&T account as a Sales Associate, Retention Specialist, Customer Service Representative and a RC1 Agent.
I have experiences with cold calling and inbound as well as outbound calls.
I've used the CRM system, OPUS for sales and Telegence.

Also, I've worked with stewys greetings as a secretary for there business , whereby I accept calls , send invoices, and introduce customers to the wide variety of products that the company sells.

I also have experience in working from home as real estate agent, Insurance agent and Dept Agent.

I am hardworking and dedicated to my job.


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